This program provides one month of assistance to single family households that are serviced by Pennsylvania American Water. Staff review the application and make decisions on the next steps for the household. Decisions can include grants being issued to assist the household, referrals to other service providers, and information about budgeting assistance programs to help the household towards the goal of being self-sustaining. Staff will also provide case management services to educate the consumers on different programs available to make the bill affordable for the household.
For other service providers, please dial # 211 or reach out to the provider to see what programs may be available to you.
Water Bill Assistance
In order to qualify for assistance with your PA American Water Bill:
Service must be shut off or in threat of termination in order to qualify for assistance
All monthly income for anyone 18 or older in the household must not exceed 200% of the Federal Poverty Income Guidelines.
You must have paid at least $50.00 towards your bill in the last 90 days.
The utility account must be for a single-family residential household.
The name on the utility account must be an adult who lives in the household.
If you do not meet these criteria, but still are in need of assistance, please call 570-340-6086.
If you are unable to email the documents please call 570-348-4429 to set up an appointment to drop off documents.